AGB

Allgemeine Geschäftsbedingungen

Verantwortlich:

Dechand & Wanke GbR
Inhaber: Julien Wanke, Matthias Dechand

Kontakt:

Telefon: 037360/20008
E-Mail:  kontakt@pc-olbernhau.de

Allgemeine Geschäftsbedingungen

1. Geltungsbereich 
Die nachstehenden Allgemeinen Geschäftsbedingungen gelten für sämtliche, auch zukünftige, Verträge, Lieferungen und sonstige Leistungen, soweit nicht die Auftragsbestätigung oder eine schriftliche Vereinbarung mit dem Kunden etwas anderes bestimmt. Der Kunde erkennt diese Allgemeinen Geschäftsbedingungen durch Auftragserteilung an. Dies gilt auch wenn die D&W GbR anderslautenden Geschäftsbedingungen des Kunden nicht ausdrücklich widerspricht. Nebenabreden, Änderungen und Ergänzungen bedürfen in jedem Fall der schriftl. Bestätigung durch die D&W GbR. 


2. Auftragsbestätigung und Angebote
Die Angebote von der D&W GbR sind freibleibend. Ein Vertrag kommt erst durch schriftl. Auftragsbestätigung, spätestens jedoch durch Annahme der Lieferung zustande. 


3. Liefertermine
Liefertermine und - fristen ergeben sich aus der Auftragsbestätigung. Sie sind unverbindlich, wenn die D&W GbR sie nicht ausdrücklich und schriftlich als bindend zugesagt hat. Kann ein Liefertermin nicht eingehalten werden, so bewirkt dies noch nicht ohne weiteres das Recht des Käufers wegen Überschreitung des Liefertermins vom Vertrag zurückzutreten, vielmehr sind Mahnungen, Setzung einer angemessen Nachfrist und Ablehnungsandrohung erforderlich. 


4. Preise
Alle Preise werden nach der bei Auftragsbestätigung jeweils gültigen Preisliste von der D&W GbR berechnet. Sie verstehen sich netto zuzüglich Mehrwertsteuer. Sie schließen zusätzliche, vom Kunden gewünschte Sonderverpackung oder Liefermodalitäten nicht ein. Vereinbarte Preise sind nur bindend, wenn Lieferung oder Leistung durch die D&W GbR innerhalb von 8 Wochen nach Auftragsbestätigung zu erfolgen hat, andernfalls gelten die bei Lieferung oder Leistung gültigen Listenpreise von der D&W GbR. 


5. Zahlungsbedingungen 
Es gelten die bei Auftragsbestätigung vereinbarten bzw. die auf der Rechnung vermerkten Zahlungsbedingungen. Gerät der Kunde in Verzug, hat er Verzugszinsen in Höhe von 4% über dem jeweiligen Diskontsatz der Deutschen Bundesbank zu zahlen. Nimmt die D&W GbR zum Zeitpunkt der Lieferung einen Kontokorrentkredit in Anspruch, so erhöhen sich die Verzugszinsen um die Höhe des Zinssatzes des Kontokorrentkredites. Die Geltendmachung weiterer Schadensersatzansprüche bleibt vorbehalten. Alle Forderungen von der D&W GbR werden sofort zu Zahlung fällig, wenn die Zahlungsbedingungen ohne rechtfertigenden Grund nicht eingehalten werden. Die D&W GbR ist dann auch berechtigt noch ausstehende Lieferungen und Leistungen nur gegen Vorauszahlung oder Sicherheitsleistungen auszuführen. Sind Vorauszahlungen oder Sicherheitsleistungen auch nach Ablauf einer angemessenen Nachfrist nicht erbracht, ist die D&W GbR berechtigt, von dem Vertrag ganz oder teilweise zurückzutreten. Die D&W GbR behält sich für diesen Fall die Geltendmachung von Schadenersatzansprüchen für den unnötig entstandenen Aufwand, den entgangenen Gewinn, sowie weiteren Schadenersatzansprüchen ausdrücklich vor. 


6. Gefahrenübergang
Die Gefahr für die Produkte geht mit deren Übergabe an die Spedition oder an den Transporteur auf den Kunden über. Dies gilt auch bei Vereinbarung frachtfreier Versendungen und bei Rücksendungen nach Mängelbeseitigung oder Reparatur. 


7. Eigentumsvorbehalt 
Die D&W GbR behält sich das Eigentum an den von ihm gelieferten Produkten bis zur vollständigen Bezahlung aller seiner jetzt oder künftig gegen den Kunden zustehenden Ansprüche vor. 


8. Schutzrecht 
Soweit Software zum Lieferumfang gehört, wird diese dem Käufer allein zur Nutzung überlassen, d.h. er darf diese weder für andere kopieren, noch anderen zur Nutzung überlassen. Beim Verkauf von Software verweist die D&W GbR auf die Geschäftsbedingungen (z.B. Lizenzvertrag) des jeweiligen Softwareherstellers.


9. Gewährleistung
Die D&W GbR gewährleistet, dass von ihr gelieferte Hardware bzw. ausgeführte Leistungen nicht mit Mängeln, zu denen auch das Fehlen zugesicherter Eigenschaften gehört, behaftet sind. Jedes gelieferte Produkt ist unverzüglich nach Erhalt durch den Kunden zu untersuchen. Ein Gewährleistungsanspruch besteht nicht, wenn Beanstandungen der Lieferung und aller bei sorgfältiger Prüfung erkennbaren Mängel nicht innerhalb von acht (8) Tagen schriftlich bei der D&W GbR eingegangen sind. Das gleiche gilt für Beanstandungen versteckter Mängel, die nicht innerhalb von acht (8) Tagen nach Entdeckung schriftlich bei der D&W GbR eingegangen sind.
Der Gewährleistungsanspruch erlischt 24 Monate nach Rechnungsdatum. Längere Fristen, die für einzelne Produkte gelten können, werden dem Kunden schriftlich bekanntgegeben. 
Jede Gewährleistungsverpflichtung geht verloren, wenn an dem mangelhaften Produkt unsachgemäße Reparaturen oder sonstige Arbeiten durch den Kunden oder Dritte ausgeführt werden. 

Von der Gewährleistung ausgenommen sind Mängel oder Schäden, die zurückzuführen sind auf :
  • Brand, Blitzschlag, Explosion oder netzbedingte Überspannung
  • Feuchtigkeit, zu hoher Staubgehalt (FDD), zu niedrige Temperatur
  • falsche oder fehlerhafte Software oder Verarbeitungsdaten aller Art ( z.B. Viren )
  • unsachgemäße Installation von Software anderer Lieferanten 
  • unsachgemäßer Gebrauch, Bedienungsfehler und fahrlässiges Verhalten des Kunden
  • Betrieb mit falscher Stromart oder - Spannung, sowie Anschluss an ungeeigneten Stromquellen

Die Gewährleistung entfällt auch, wenn Seriennummern, Typen-Bezeichnungen, Herstellerbezeichnung oder ähnliche Kennzeichen entfernt oder unleserlich gemacht werden. 
Die D&W GbR leistet keine Gewähr für Verbrauchsmaterial wie Magnetbänder, Disketten, Papier, Farbbänder usw. 
Für Nachbesserungsarbeiten und Ersatzlieferungen besteht die gleiche Gewährleistung wie für die ursprünglich gelieferten Produkte, jedoch nur bis zum Ablauf der für diese geltenden ursprünglichen Gewährleistungsfrist. 
Schlägt die Beseitigung eines gewährleistungspflichtigen Mangels durch Nachbesserung oder Ersatzlieferung in angemessener Zeit fehl, so kann der Kunde hinsichtlich der mangelhaften Produkte vom Vertrag zurücktreten oder Herabsetzung des Kaufpreises verlangen. 
Erweist sich eine Mängelrüge als unberechtigt, d.h. der Kunde hätte dies bei Beachtung der von ihm zu erwartenden Sorgfalt erkennen können, so hat er der D&W GbR alle Aufwendungen zu ersetzen, die der D&W GbR durch die unberechtigte Rüge entstanden sind. 


10. Haftung
Abgesehen von der Haftung für zugesicherte Eigenschaften nach dem Produkthaftungsgesetz und der Haftung für die Verletzung wesentlicher Vertragspflichten, haftet die D&W GbR für Schäden des Kunden nur, soweit ihren gesetzlichen Vertretern, Mitarbeitern oder Beauftragten Vorsatz oder grobe Fahrlässigkeit zur Last fällt. Dies gilt für alle Schadensansprüche unabhängig davon, ob sie auf gesetzlichen Bestimmungen, unerlaubten Handlungen, vertraglichen Vereinbarungen oder auf einem sonstigen Rechtsgrund beruhen. 
Die D&W GbR haftet nicht dafür, dass ein von der D&W GbR geliefertes Produkt geändert, in unsachgemäßer Weise verwendet oder mit nicht von der D&W GbR gelieferten Produkten eingesetzt wird. 


11. Schlussbestimmung 
Der Kunde kann seine Rechte und Pflichten aus diesem Vertrag nur mit schriftlicher Zustimmung von der D&W GbR an Dritte übertragen. Der Kunde darf nur mit unstreitigen und rechtskräftig festgestellten Ansprüchen gegen die Ansprüche von der D&W GbR aufrechnen.
Es gilt das Recht der Bundesrepublik Deutschland. 
Der Gerichtsstand für alle aus den Vertragsverhältnis und seiner Entstehung sowie seiner Wirksamkeit entspringenden Rechtsstreitigkeiten, wird durch den Sitz des Lieferanten bestimmt.
PRIVACY POLICY

Last updated November 04, 2024



This Privacy Notice for Dechand & Wanke GbR (doing business as PC-Shop Olbernhau ) ( " we," " us," or " our" ), describes how and why we might access, collect, store, use, and/or share ( " process" ) your personal information when you use our services ( " Services" ), including when you:
  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns?  Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at kontakt@pc-olbernhau.de .


SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our  table of contents  below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about  personal information you disclose to us .

Do we process any sensitive personal information?  Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about  how we process your information .

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about  when and with whom we share your personal information .

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about  how we keep your information safe .

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about  your privacy rights .

How do you exercise your rights? The easiest way to exercise your rights is by submitting a  data subject access request , or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect?  Review the Privacy Notice in full .


TABLE OF CONTENTS



1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short:   We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • names
  • phone numbers
  • email addresses
  • mailing addresses
  • contact preferences
  • contact or authentication data
Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short:   Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:
  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services   (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps" ), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short:  We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To request feedback.  We may process your information when necessary to request feedback and to contact you about your use of our Services.
  • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
  • To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short:  We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. , legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
  • Consent.  We may process your information if you have given us permission (i.e. , consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about  withdrawing your consent .
  • Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
  • Analyze how our Services are used so we can improve them to engage and retain users
  • Support our marketing activities
  • Diagnose problems and/or prevent fraudulent activities
  • Understand how our users use our products and services so we can improve user experience
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short:  We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g. , Google Maps API, Places API). Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. GPS is accurate to about 20 meters, while Wi-Fi and cell towers help improve accuracy when GPS signals are weak, like indoors. This data helps Google Maps provide directions, but it is not always perfectly precise.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short:  We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services , prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice .

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short:  We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short:  We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short:  We do not knowingly collect data from or market to minors .

German

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:   In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland , you have rights that allow you greater access to and control over your personal information.   You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, and Switzerland ), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section " HOW CAN YOU CONTACT US ABOUT THIS NOTICE? " below.

We will consider and act upon any request in accordance with applicable data protection laws.
 
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or  UK data protection authority .

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner .

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section " HOW CAN YOU CONTACT US ABOUT THIS NOTICE? " below .

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at kontakt@pc-olbernhau.de .

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ( "DNT" ) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized . As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short:  Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at kontakt@pc-olbernhau.de or  contact us by post at:

Dechand & Wanke GbR
Grünthaler Straße, 9
Olbernhau , Sachsen 09526
Germany

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country , you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a  data subject access request .
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